A loyalty card connected to SumUp: the customer pays, their points are added

1. 1

   The customer pays by card, as usual

   Bank card, Apple Pay or Google Pay, on your SumUp terminal. Nothing changes for them or for you.

2. 2

   The first time, you scan their Cartia card

   You scan their loyalty card and enter the receipt amount. With automatic linking, which we switch on with you, Cartia finds the SumUp payment for that amount, made a moment ago, and links their bank card to their customer record. Their points are added, once.

3. 3

   After that, it’s automatic

   They pay with the same card: Cartia recognizes it and adds their points on its own, within a minute. Their Wallet card updates on their phone.

4. 4

   They show their card anyway? No double count

   You can scan it: if the payment’s points are already counted, Cartia tells you. The same payment never credits twice.

Points or stamps

Your program applies as is: points per unit of currency paid (euro, pound, dollar…), or a number of stamps per visit.

Cash payment

Nothing changes: you scan the customer’s card, as before.

Refund at SumUp

The points credited by that payment are removed, never going below zero.

New bank card

One scan with the amount links it to the record. A record can hold several cards, for a couple or a family.

Added by the customer

If you switch it on, customers can link a card themselves from the back of their loyalty card, by giving the amount and last 4 digits of a recent payment.

Before the connection

Cartia reads no earlier payment: only payments made after activation count.

What about other point-of-sale systems?

SumUp is the only direct payment connection available today. For SumUp POS Pro (formerly Tiller), Zettle, Zelty, Square and Tactill, the connection is built at the business owner’s request. Without a connected system, scanning at the counter remains the basic gesture, and it works even without a network on the Pro and Business plans. The offline counter