International

Cartia outside France: a Wallet loyalty card, wherever your business is

Cartia was built in France, but a card in Apple Wallet or Google Wallet knows no borders. A coffee shop in London, a bakery in Dublin or a salon in Toronto uses it exactly like a shop in Paris: a QR code at the counter, a card on the customer’s phone, a scan at every visit.

This page answers the questions you would ask before subscribing from outside France: language, price and currency, VAT, data, governing law, and what does not exist yet.

Where, and in which language

Countries
Any country where your customers use an iPhone (Apple Wallet) or an Android phone with Google Wallet. Nothing to install for them: no app, no account.
Languages
The website, the dashboard, the customer sign-up page and the emails are available in English.
The card
In your name, with your logo and colors. On iPhone, the card labels follow the phone’s language, English or French.
At the counter
A phone or tablet with a browser is enough. On the Pro and Business plans, the counter keeps working without a network.

Price, currency and VAT

Plans
Free up to 50 customers, no credit card. Pro €29.90 a month, unlimited customers. Business €59.90 a month, 3 locations included. 14-day trial on Pro and Business.
Currency
You choose your currency on the pricing page: US dollars (Pro $29 a month), British pounds (£25), Australian dollars (A$45), Canadian dollars (CA$45), Swiss francs (CHF 29.90) or euros (€29.90). It then stays fixed for your subscription. You pay by card.
VAT
No French VAT is charged: the price shown is the price you pay. Depending on your country, you (or your accountant) may have to account for the tax yourself (reverse charge).

Data, contract and support

Hosting
Data is hosted in Germany (European Union), with encrypted backups in France. A data processing agreement (DPA, Article 28 GDPR) is available.
UK and Switzerland
The UK and Switzerland recognise the European Union as providing an adequate level of data protection: a UK or Swiss business can keep its data with an EU host.
Marketing messages
Customers choose whether to accept marketing messages when they sign up. Local consent rules still apply to you (for example PECR in the UK or CASL in Canada).
Contract
The terms of use are governed by French law. The publisher is Shams Factory, in France.
Support
By email (contact@cartia.fr) and through the website chat, in English or French.

Your point of sale

If you take payments on a SumUp terminal, Cartia can credit points when the customer pays by card, with no scan after the first visit (Pro and Business plans, on request). For Square, Zettle and other systems, the connection is built on request. Without a connected system, scanning at the counter remains the basic gesture. The SumUp connection

Frequently asked questions

Using Cartia from outside France

Can a business outside France use Cartia?

Yes. Cartia works in any country where your customers use an iPhone (Apple Wallet) or an Android phone with Google Wallet: the UK, Ireland, the US, Canada, Australia, New Zealand and elsewhere. The website, the dashboard, the customer sign-up page and the emails are available in English. Free up to 50 customers; Pro costs $29 a month in the US, £25 in the UK, A$45 in Australia, CA$45 in Canada or €29.90 in euros, paid by card. No VAT is added to Cartia’s invoices.

Can I pay in pounds, dollars or Swiss francs?

Yes. Pick your currency on the pricing page: Pro costs $29, £25, A$45, CA$45 or CHF 29.90 a month. The currency is fixed at your first payment.

Is VAT added to the price?

No. No French VAT is charged: the price shown is the price you pay. Depending on your country, you (or your accountant) may have to account for the tax yourself.

Do my customers need an account or an app?

No. They scan your QR code, fill in a short form and add the card to Apple Wallet or Google Wallet, in any country where those apps are available.

Cartia

Your loyalty card, wherever you are

Free up to 50 customers, no credit card.